[junkdon]

Since I upgraded my Mac Mini to EyeTV 3.1 I cannot get rid of the OSX firewall asking if I want to allow EyeConnect.app to accept incoming network connections everytime it is switched on. If I accept the 3 (yes 3) messages when EyeTV runs then all is well until I shut down and switch on. Then the messages reappear. They do not reappear after a system restart.

I have removed sharing, manually added the EyeConnect.app and EyeTV to the firewall but nothing helps.

An suggestions as its driving me mad and I cannot share my library now without confirming 3 messages everytime I boot.

If all else fails I suppose I'll have to go back to 3.0.4.

Kind Regards
Radar68

I have the same problem on my intel iMAC, would appreciate any advice as to how to fix this, or alternatively how to go back to the previous version,

thanks

[htial]

I love EyeTV... ...But after todays shambles I've gone back to 3.0.4... ...3.1 (from what I understand) is really a TV Guide update... ...I'm in Australia and can't really use it...

I've tried everything I can think of to stop EyeTV 3.1 doubling up on schedules... ...(as I described in an earlier post)... ...So I reinstalled 3.0.4 and the problem has been fixed...

Another explanation of the problem... ...Is anyone else having trouble with this???...

When I extend a scheduled Smart Guide recording to also record a scheduled second Smart Guide program after it... ...3.1 creates (and records) another schedule for the second Smart Guide program when it does it's EPG update...

What's this mean for recordings... ...No more buffers on recordings... ...Which means the turners are chopping and changing station to keep up with all the extra schedules... ...Which I'd cleared away by making some stations have one long schedule...

The shambles I'm talking about today was the recording of my kids shows on the Australian ABC1 and ABC2... ...Two stations with a range of shows between 5min and 35min from around 3pm to 6pm... ...So you can imagine the tuners going crazy as they tried to change from one to the other with buffers... ...Lets just say a big mess...

Fun day at the beach... ...But not happy campers when they got home...

And I also missed Fraggle Rock... (>_<)

[vtdarryl]

hi htial,

I'm in Australia and have upgraded to 3.1. I haven't had any issues with the schedules etc. I run the Diversity tuner in Diversity mode (as SBS needed a little extra boost in Melbourne) so I don't have any glitches when watching it.

Yeah, I thought 3.1 was more of TV Guide update. I hope Elgato can focus on full screen enhancements in the next release rather than focus on iPhone integration etc etc. Focus on what people use who might otherwise buy other PVR's or Tivo's first IMHO.

Daz

[mreed911]

Since I upgraded my Mac Mini to EyeTV 3.1 I cannot get rid of the OSX firewall asking if I want to allow EyeConnect.app to accept incoming network connections everytime it is switched on. If I accept the 3 (yes 3) messages when EyeTV runs then all is well until I shut down and switch on. Then the messages reappear. They do not reappear after a system restart.

I have removed sharing, manually added the EyeConnect.app and EyeTV to the firewall but nothing helps.

An suggestions as its driving me mad and I cannot share my library now without confirming 3 messages everytime I boot.

This is an OS X issue, not an Elgato issue. I have the same problem with Apple Remote Desktop since updating to 10.5.6. From what I understand, Apple is investigating. If you're comfortable with it, disabling OS X's built in firewall seems to stop it (I am okay with that as I'm on a secured wireless network, behind a good firewall, and I monitor my logs closely). I'm hoping Apple has a fix soon... but it's not EyeTV that's the problem - just a symptom.

-- Mike

[Marcus]

I hope Elgato can focus on full screen enhancements in the next release rather than focus on iPhone integration etc etc. Focus on what people use who might otherwise buy other PVR's or Tivo's first IMHO.

God yes. Please.
I'd love smaller/better full screen menus, for those of us with overscan. And I'd love simpler/smarter navigation of full screen menus...why isn't record on the first menu??
And what's with the new "blue screen of death" colour/style to the "please wait" screen while EyeTV is loading and looking for channels? Eewe. The previous style was much nicer and more mac style!

[karakarota]

This is an OS X issue, not an Elgato issue.

Sorry, but I disagree. If Apple has this issue with Apple Remote Desktop, Apple is obviously investigating. If a third party application has this issue, the third party application developer must investigate. The vast majority of the applications accessing the net does not have any trouble.

I suggest Elgato engineers improve their knowledge of Leopard's firewall implementation. This was a well known issue in the transition between 10.4 and 10.5. I am surprised that we are still observing it more than a year after Leopard has been released, and that Elgato's engineers have fallen in this trap. I am sure that a fast search will give everyone enough informations about the reason of this glitch.

[mreed911]

Sorry, but I disagree. If Apple has this issue with Apple Remote Desktop, Apple is obviously investigating. If a third party application has this issue, the third party application developer must investigate. The vast majority of the applications accessing the net does not have any trouble.

I suggest Elgato engineers improve their knowledge of Leopard's firewall implementation. This was a well known issue in the transition between 10.4 and 10.5. I am surprised that we are still observing it more than a year after Leopard has been released, and that Elgato's engineers have fallen in this trap. I am sure that a fast search will give everyone enough informations about the reason of this glitch.

Well, you ought to be surprised, because the firewall in Leopard is completely different than that of Tiger. The firewall in Leopard is an application firewall, and the problem folks are seeing with EyeTV is seen in LOTS of apps. I personally see it in ARD (as I mentioned) and in Safari when accessing Java apps.

You're wrong, however, about this being an Elgato issue. See <http://www.robcottingham.ca/20080328/os-x-applications-constantly-asking-permission-to-accept-incoming-connections-heres-a-fix/> for an explanation - it's ABSOLUTELY a problem in the firewall and how it remembers settings. Clearing them COMPLETELY and then re-enabling it will resolve the problem.

Caveat: There is a case where if Elgato is modifying their own app bundle it can trigger the implicit code-signing catch on the firewall, but I didn't see this at ALL before 10.5.5, and went through several versions of both Elgato and Safari...

So, next time, understand what you're complaining about before you complain. There's a lot to complain about with EyeTV, but this problem isn't theirs.

[htial]

hi htial,

I'm in Australia and have upgraded to 3.1. I haven't had any issues with the schedules etc. I run the Diversity tuner in Diversity mode (as SBS needed a little extra boost in Melbourne) so I don't have any glitches when watching it.

Yeah, I thought 3.1 was more of TV Guide update. I hope Elgato can focus on full screen enhancements in the next release rather than focus on iPhone integration etc etc. Focus on what people use who might otherwise buy other PVR's or Tivo's first IMHO.

Daz

Hay Daz...

I have my Diversity in Duel Tuner mode (I'm in Caulfield) and I also have a Terratec T2... ...I'm starting to think this might be where it is going wrong...

Would you mind doing an experiment for me???... ...In fact anyone who is using three tuners please try this for me... (^_^)

Set up a Smart Guide for Seven's 6pm news... ...(eg; Any Field Contains "Seven News" - Channel Number Is "7")... ...And another one for Today Tonight set the same way... ...Also set the Smart Guides to record all matches... ...Then once the Smart Guides have set the schedules for the week go into the Program Guide and click on the Today Tonight "Recording Dot" so it clears the schedule from the Program Guide... ...Then click on the Seven News listing to bring up the details and then click Edit Schedule... ...Now drag the Duration from 30 min to One hour...

Once that's done update the EPG or DVB (depending on what you use) and go to the Schedules list and see if Today Tonight has a new schedule even though the schedule for Seven News will record Today Tonight...

- - Laith...

[PhyrePhox]

Since I upgraded my Mac Mini to EyeTV 3.1 I cannot get rid of the OSX firewall asking if I want to allow EyeConnect.app to accept incoming network connections everytime it is switched on. If I accept the 3 (yes 3) messages when EyeTV runs then all is well until I shut down and switch on. Then the messages reappear. They do not reappear after a system restart.

I have removed sharing, manually added the EyeConnect.app and EyeTV to the firewall but nothing helps.

An suggestions as its driving me mad and I cannot share my library now without confirming 3 messages everytime I boot.

If all else fails I suppose I'll have to go back to 3.0.4.

Kind Regards
Radar68

I have seen this problem with other apps in the past. I have managed to clear this up:
1. Quit the affected app.
2. Enter System Preferences-> Security-> Firewall
3. Find the affected app in the list of apps, and remove it.
4. Relaunch the affected app, and "allow" connections.
5. Close the app and then relaunch to see if it goes away.

I think the entry in whatever list of apps that the Firewall uses gets corrupt sometimes, and removing it and re-adding it solves the issue. A version change to EyeTV may have confused the OS.

[karakarota]

So, next time, understand what you're complaining about before you complain. There's a lot to complain about with EyeTV, but this problem isn't theirs.

I find answers like this one you are giving me very rude and arrogant, and also perfectly unuseful. I just said I disagreed: was there any reason to flame?
The sentence I quoted is as offensive as your logic is faulty. If a small number of applications gets to badly interact with Apple's firewall, while most of the applications do not, the logic conclusion is that something is wrong with those applications, or with their upgrade process, which is somehow confounding the OS.
It is not just me reporting the problem with Eyeconnect, but at least other two friends. So sit back, relax and please accept different opinions without offending those who don't agree. Yours is a point of view.

If I sell nails, and my customers complain that my nails break when hammered while those of the other hardware shops do not, saying it is the hammer's fault is, in my opinion, a stupid thing. So, as you can see, there's always something to understand for all of us, mainly for those among us who think they can teach and rebuke.

[wallybarthman]

As a EyeTV customer I am very pleased to see that the list of export options has grown - including one for DVD Studio Pro which will give us the exact streams that we capture. Thanks!

[cbtscheid]

I just signed up to the TV Guide after updating to version 3.1 and was experiencing the same error message. Thanks to this post I was able to correct the problem and now after 2 days of trying, the program guide has actually downloaded. YEA! Thanks!

[doe_family]

The update process is archaic - I've tried to upgrade to the new version over 30 times - of these 90% timed out (some got to around 60mb first). Now if the download process kept what had already been downloaded and resumed from that point next attempt things would be great - but no such luck. And to add insult to injury, on the 10% of attempts where the software states the download has been completed, the application unexpectedly quits when I tell it to install and I'm left with an eyetv application of around 33mb that does not launch - and I have to re-install the application from disk. Please, please, please provide a link to the update that I can download with a ftp or http client - I've actually had to downgrade to the original 3.0.1 and consequently the dtv guide is dysfunctional arghhh!!

[sjk]

Please, please, please provide a link to the update that I can download with a ftp or http client

You can locate it by viewing SparkleUpdateLog.log in Console (10.5) or ~/Library/Logs/SparkleUpdateLog.log directly.

[vtdarryl]

Can you please investigate the performace of EyeTV when using a remote in full screen mode. It's like EyeTV is using 95% of the CPU (when it's not) and is sluggish to respond. It's performance is fine via a keyboard... so maybe it's something to do with the way OSX passes IR signals to EyeTV ???

Daz

[marty3773@yahoo.com]

I'm running EyeTV version 3.0.4 (4279) on a Mac Mini running 10.5.6

When I select "Check for updates" from the EyeTV menu, nothing happens.

I mean NOTHING. No new window, no notice of version 3.1, no progress bar, nothing.

I've tried the 'force update' link from this website also with zero results.

The 'Automatically check for updates' box is checked in preferences, but no notice of the newer version is ever made.

Please advise.
--marty

[Mike Evangelist]

Any chance you've got your firewall turned on and blocking access? or something like Little Snitch?