Elgato Systems offers a Knowledgebase (KB) database, where may questions about Elgato products are answered:
http://support.elgato.com
It is quite possible that your problem is already covered there, so make sure to check the KB first for breaking news about common problems. There also are tutorials and setup information that may help you better use your Elgato product.
Users are encouraged to provide links to KB pages that may help resolve topics in the forum.





